Part-Time Care Manager

Core Values:

  • CULTURAL PROFICIENCY: Articulates and applies historical context of racism and understands the current reality of consumers and communities of color in order to support racial equity. Actively demonstrates a commitment to supporting equity and inclusion, and serves as an advocate with colleagues, partners, and communities to meet the Agency's goal of becoming an Antiracist Culturally Inclusive Organization.
  • RACIAL EQUITY ADVOCATE: Recognizes, supports, and engages in dismantling institutional racism. Partners with, and is accountable to stakeholders, including children, families, and communities of color.
  • RACIAL EQUITY MINDSET: Demonstrates awareness of biases, internalized racial superiority and oppression. Leads with a racial equity lens and actively uses the racial equity tool in meaningful ways.
  • TRANSFORMATIONAL VALUES: Contributes to valuable and positive, antiracist transformation in individuals, organizations, and social systems in an effort to actively progress across the antiracist multicultural institution continuum. Is able to foster a sense of community and shared purpose via collaboration and cooperation with others inside and outside Family Connections. Embodies the principles and practices that form the Agency's culture. Operates from an abundance mentality that recognizes opportunities and is optimistic and realistic about the future.
  • Demonstrates cultural competence through an awareness of and sensitivity towards Agency's clients' and coworkers' cultural and socioeconomic characteristics.
  • Committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change.
  • Works from a strengths-based perspective.
  • Recognizes that consumers come first and responds to consumers appropriately.
  • Knows and adheres to all FC Policies and Procedures. 

Professionalism:

  • Values and participates in the Team as a proactive member.
  • Respects others' professional opinions and tolerates a range of feelings. 
  • Able to give and receive constructive criticism.

Supervision:

  • Attends supervision consistently and comes prepared.
  • Able to receive feedback and to learn from it.
  • Has insight about self (i.e., strengths and weaknesses) and utilizes that knowledge toward growth and change.

Job Location:

Orange, NJ 

Job Responsibilities:

  • Provide initial case management and needs assessment to all CCBHC participants.
  • Provide wrap around service, linkage, service coordination to both internal and external services.
  • Coordinates referrals and linkages to housing, mental health, substance abuse, medical, and various social service providers as needed for the individual.
  • Support rapid benefit acquisition and presumptive eligibility to ensure participant benefits for acquiring medication and services.
  • Communicates with IBHS team regarding the assessment, treatment and rehabilitation needs of participants and ensures referral and connection to needed services and resources per the plan.
  • Assists with development and review of person-centered plans.
  • Provides monitoring of service providers including routine follow-up with the individuals service providers to assess provision of services per the person-centered plans.
  • Provide outreach and transportation for engagement with resources new to the service recipient and family in order to assist with access to benefits and services, as needed.
  • Supports individuals with developing a supportive network in the community, such as: VA, Vocational, legal, and self-help centers, schools, and through the development of a Wellness Recovery Action Plan (WRAP) and facilitation of Illness Management Recovery (IMR).
  • Attends all scheduled team meetings, community and hospital-based referral and/or discharge planning meetings, trainings as required.
  • Coordinate program services which may include: maintaining LOS and productivity spreadsheets, coordinating with the Interim Managing Entity (IME), ensuring funding sources have the information necessary to authorize client services (e.g., SARs, rosters, sign-in sheets, as indicated), facilitating or co-facilitating groups, coordinating purchasing and meal ordering, program scheduling, transportation (as described in Driver Job Description), childcare and event planning.
  • Document and upload documentation into Client Electronic Health Record (EHR) as required.
  • Establish and maintain relationships with referral sources.

Childcare Responsibilities (As needed)

  • Plan activities to occupy children for duration of group session.
  • It is the expectation and responsibility of the childcare provider to watch children in her/his care from the time they enter the building to the time of their departure.
  • It is the expectation that the child(ren) will be under constant supervision, and therefore will never be left unattended.
  • Staff members are not permitted to toilet children. It is the responsibility of the parent to manage such duties.
  • The parent can be contacted through a number of means to avoid leaving other children alone – i.e., phone in playroom with pertinent phone extensions, knocking on the group room door to get the parent, scheduling a “check-in” time, etc.
  • Manage behavior of children during parent group session.
  • Utilize child behavior report card, when needed.
  • Build a rapport with and engage parent as necessary.
  • Help set up for meals as well as assist with clean-up for groups.
  • Ensure playroom is clean and orderly at the end of each day.
  • Assess for safety concerns and notify parent and Manager with any concerns. 
  • Attend staff meetings as needed.
  • Interact with families during client/child interactions while with Strong Mothers group members. 

Clerical Responsibilities:

  • Create Purchase Orders (PO's) for weekly food shopping; create PO's for items/trips to be purchased, as needed.
  • Submit PO's to manager and appropriate billing staff.
  • Oversee program Reading Corner through promoting engagement in reading activities, tracking usage, and maintaining the organization of the room.

Qualifications:

Education: Associate's or Bachelor's degree in the Human Service Field or Social Work preferred. Valid and clean driver's license 

Experience:  two years working with client population providing case management. Lived experience and knowledge of recovery-based concepts and interventions preferred.

Knowledge: Knowledge of community resources, assessments, care plans, progress notes, Stage of Change model, and computer database systems.

Skills and Abilities: Ability to engage clients based on their stage of change; ability assess client'sneeds; provide assistance in obtaining concrete services and the ability to complete all paperwork in a timely manner. Strong written and oral communication skills. Has the ability to create a warm, collaborative, non-judgmental therapeutic atmosphere. Has the willingness to work with individuals from diverse backgrounds. Has an understanding of professional ethics and issues of confidentiality. Ability to work professionally and collaboratively on a multi-disciplinary team. Has the ability to use a computer database system.

Professional Characteristics:  The individual is warm, open, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to criticism, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, willing to take on additional tasks and responsibilities, and interested in seeking additional training and skills.

Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or more than 50 pounds.

*The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.